sumwerk

Average revenue per account (ARPA)

ARPA is MRR divided by the number of paying customers.

ARPA = MRR ÷ paying customers

ARPA moves when the mix of customers changes, not only when prices do: many small new customers lower it while MRR grows. Look at it per plan or segment.

Count companies, not billing accounts: two Stripe customers that are one company are one account.

How sumwerk does it

sumwerk shows ARPA on the overview and per segment, and nets several Stripe customers of one company into one customer.

Read on

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